Resolved -
The meeting bots are continuing to work as expected. This incident is now resolved. We apologize for any inconvenience this may have caused.
Mar 24, 14:16 PDT
Update -
Our software vendor has fully restored operations. Meeting bots should now be functioning without any issues. We will continue to monitor their performance and will resolve the incident in a few hours provided that the issue does not re-occur.
Mar 24, 12:00 PDT
Monitoring -
We are starting to see recovery of the meeting bots as they are now able to join Wordly sessions. However, some users may still experience issues when trying to join a session with a meeting bot. We will continue to monitor, and we will post another update soon.
Mar 24, 11:20 PDT
Identified -
Our software vendor has identified the issue and has applied a potential fix that is in the process of being rolled out. We are monitoring the situation and will post an update within the next hour.
Mar 24, 11:06 PDT
Investigating -
We are currently experiencing an outage with the meeting bot due to an issue affecting one of our software vendors. They are in the process of implementing a fix, and we will post another update within the hour. We apologize for any inconvenience this may be causing.
Mar 24, 10:06 PDT