Resolved -
      	AWS has seen significant recovery from their incident in us-east-1 and bots are joining calls as expected. We apologize for issues that you have experienced as a result of this downtime
        
        
            Oct 20, 14:01 PDT
        
      
      
        Update -
      	AWS has identified the root cause of connection issues and have taken additional mitigation steps to aid the recovery
        
        
            Oct 20, 09:30 PDT
        
      
      
        Identified -
      	Due to an ongoing AWS service outage, some bots are unable to join sessions in us-east-1 zone.  A migration action to reroute traffic is under investigation by our provider.
        
        
            Oct 20, 08:25 PDT